Showing posts with label enterprise CRM applications. Show all posts
Showing posts with label enterprise CRM applications. Show all posts

Monday, 26 December 2011

Enterprise CRM solutions


Customer relationship management

Customer Relationship Management (CRM) by Techfive Systems provides your business many facilities in terms of sales force management, sales management, campaign management, lead tracking, product tracking and invoicing. CRM application improves the customer responsiveness with much proper view of the customer life cycle of your business.

Customer relationship management (CRM) services

We offer CRM services for engineering, manufacturing,Pharmaceutical, education, retail, insurance, healthcare and real estate domains. If you are small business or large scale business, Tech five has a solution. We also provides a customization software services for open source applications which includes vtiger, SugarCRM and many other.

Our expertise will analysis your needs and define work-flow to match your need, the following are the process will be covered as a part of custom CRM solutions
  • Sales force automation
  • Marketing
  • Inventory Management
  • Activity Management
  • Risk Management
  • Employee Management
  • Knowledge management
  • Customer service and support
  • Reporting & Analytics
  • Collaboration
  • Social media

Saturday, 4 June 2011

Tailor-made CRM (Customer management system ) for your business

CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way.
We design and develop tailor made CRM application to suit for your business need. Our expertise will help you to integrate and manage sales, marketing and customer service functions.  Tech five systems develops feature rich CRM systems designed to meet our clients unique needs. CRM solution features includes
  • Company & Contact Management
  • Sale force automation (SFA)
  • Quotation management 
  • Product management
  • Sales forecasting
  • Staff management
  • Complex data sharing
  • Messaging and help desk
  • Custom features and functions

Advantages of custom CRM solutions
  • Improved User Experience
  • Increased User Adoption
  • Increased Productivity
  • Decrease Costs due to Data Entry
Our offerings from custom software development company includes